We understand the demands to maximize production uptime and reduce costs throughout the lifecycle of your operations. Comprehensive repair and inventory services help you sustainably maximize the life of your industrial automation assets and proactively manage your installed base and spare parts. We use your installed base data coupled with our experience and support to reduce your maintenance, repair, and operations (MRO) costs, and maximize productivity with the immediate availability of spare parts. Whether you have one site or a multi-site enterprise, our services are flexible and scalable to meet your global repair and parts inventory needs.
Repair+ Service Agreement
Streamline the repair process with one easy contract
Prolong the life of your industrial automation products and support your operational needs with our Repair + service agreement, which includes an individualized amount to spend on repairing your spare parts quickly and sustainably. Now you can proactively plan and budget your maintenance, repair, and operations (MRO) costs with a predictable repair spend, so you know you already have the repair budget dedicated to getting any inoperable parts fixed. No matter where your operations are located, we provide a globally consistent experience thanks to our 14 remanufacturing and repair facilities and spare parts hubs.
Inventory+ Service Agreement
Eliminate large capital outlays with critical spare parts managed on-site
An Inventory+ service agreement provides access to critical spare parts without the upfront cost of ownership. Rockwell Automation owns and manages the spare parts inventory at your site, eliminating the large, capital investment often required to purchase spare parts inventory. Inventory+ gives you priority inventory replenishment and includes repair budgeting for spare parts used. With an Inventory+ service agreement, you can take advantage of all Repair+ service agreement entitlements and benefits.
On-site Asset Management
A dedicated specialist to help manage your repair and inventory processes
Our on-site asset management services provide a proven methodology to help you manage your repair process, improve reliability, reduce inventory, and mitigate obsolescence risk. An on-site, asset management professional integrates with your maintenance and production teams to help reduce MRO costs through proven demand management processes. Your asset management professional can help manage and optimize critical spare parts, identify opportunities for standardization, help reduce common failure modes, reduce the number of repairs, minimize repair turnaround time, and provide comprehensive asset and online reliability reports. The program has documented millions in combined annual cost savings for our customers.
