Last Updated 7/12/2021
1. What Rockwell Software products are currently tested and on what Microsoft® Operating System?
2. I don't see test results for the OS/Product combination that I am running. What should I do?
3. How does Rockwell determine which Microsoft Patches to test?
4. I don't see new MS Security Updates for Windows® Server 2003 R2 SP2, why?
5. What happened to CPR 4, CPR6, CPR7, CPR9, SR2, CPR9 S3, CPR9 SR6, etc. Testing?
6. When will you publish your results?
7. How do I get monthly e-mail notifications when new Patch Qualification results are available?
8. Where do I find the Rockwell Automation Knowledgebase and how do I login?
9. What does a recommendation of 'Fully Qualified', 'Partially Qualified', 'Not Qualified', etc. Mean?
10. What versions of Internet Explorer do you test?
11. Do you test or qualify the FactoryTalk Gateway Product?
12. Do you test the Rockwell Software Patch Roll-ups?
13. What Adobe® Reader software does Patch Qualification test with?
14. What Antivirus software does Patch Qualification test with?
15. Do you test the Enhanced Mitigation Experience Toolkit (EMET)?
16. Where can I find the lasted information on the Microsoft Longevity Lifecycle?
1. What Rockwell Software products are currently tested and on what Microsoft® Operating System?
| Microsoft Patch Qualification for Rockwell Automation Rockwell Software & Revisions |
||||
| System Test Bed | SR12 | SR11 | SR7 | |
|---|---|---|---|---|
| O/S - Servers | Windows 2019 (1809) | Windows 2016 (1607) | Windows 2012 R2 | |
| O/S - Clients | Windows 10 (20H2) | Windows 10 (21H1) | Windows 8.1 x64 | |
| CPR 9 Service Release | SR12 | SR11 | SR7.1 | SR7 |
| FactoryTalk Activation | 4.04.14 | 4.03.03 | 3.62 | 3.62 |
| FactoryTalk Alarms & Events | 6.20 | 6.11 | 2.71 | 2.70 |
| FactoryTalk Diagnostics | 6.20 | 6.11 | 2.71 | 2.70 |
| FactoryTalk Service Platform | 6.20 | 6.11 | 2.71 | 2.70 |
| FactoryTalk AssetCentre | - | 9.00 | 6.00 | - |
| FactoryTalk Batch | 14.00 | 13.00.02 | - | - |
| FactoryTalk Batch Material Manager | 14.00 | 13.00.02 | - | - |
| FactoryTalk eProcedure | 14.00 | 13.00.02 | - | - |
| FactoryTalk Linx Gateway | 6.20 | 6.11 | - | - |
| FactoryTalk Gateway (RSOPC) | - | - | - | 3.70 |
| FactoryTalk Historian Site Edition | - | - | - | 4.00 |
| Factory Transaction Manager (RSSql) | - | - | - | 10.20 |
| FactoryTalk VantagePoint | - | - | - | 6.10 |
| FactoryTalk View ME | 12.00 | 11.00 | - | 8.00 |
| FactoryTalk View SE | 12.00 | 11.00 | - | 8.00 |
| FactoryTalk ViewPoint SE | 12.00 | 11.00 | - | 8.00 |
| RSBizWare | - | - | - | 11.50 |
| RSBizWare FT Historian Classic | - | - | - | 11.50 |
| RSLinx Classic | 4.20 | 4.10 | 3.71 | 3.70 |
| RSLinx Enterprise | 6.20 | 6.11 | 5.71 | 5.70 |
| RSLogix 500 | - | - | 9.05 | - |
| RSLogix 5000 | - | 20.05 | - | - |
| Studio 5000 Logix Designer | 33.00 32.03 31.02 30.02 |
32.01 31.00 30.00 24.02 |
24.00 | - |
2. I don't see test results for the OS/Product combination that I am running. What should I do?
The Microsoft Patch Qualification team strategically tests the latest Rockwell Software product release and two prior, as we cannot test every possible OS combination.
We take into consideration Microsoft's product support lifecycle strategy and the software requirements of each Rockwell Software package. We feel our selection process provides the best testing coverage over supported combinations.
Please note that if you see a critical patch qualified on a different OS/CPR combination, we would suggest that the same patch on an alternate OS/CPR combination, should be considered as relatively 'low risk' and could be applied at your discretion.
As always, we do suggest that before implementing any Microsoft updates, you should verify them on a non-production system, or when the facility is non-active, to ensure that there are no unexpected results or side effects.
3. How does Rockwell determine which Microsoft Patches to test?
Each month the goal for the MS Patch Qualification team is to qualify Microsoft Security Bulletins against the most popular set of Rockwell Automation software solutions.
We use the Windows Server Update Services (WSUS) to manage and deploy patches as required for each PC.
If available via WSUS, we may apply other Windows Updates such as Microsoft Office updates and general Windows fixes that typical ICS users would also be presented with.
The MS Patch Qualification team now consumes the Monthly Rollup that includes both Security and Feature updates. Beginning in October 2016 Microsoft began offering security patches only in rollups. They publish Security-only updates which have only the security patches, and a Monthly Rollup which includes all security and feature updates.
This article further explains the original announcement: Further simplifying servicing models for Windows 7 and Windows 8.1.
When Microsoft started Patch Rollups they took away the ability to install or remove individual patches, or to even see if the patches in the Rollup have been installed.
For this reason we no longer list the individual patches/MS bulletin on our website if they are part of a Rollup that we tested. The easiest way to see the KB's of the rollups is to use this site and type monthly rollup at the top of Microsoft Update Catalog.
In the catalog Security-only updates are named "Security Only Update", and theMonthly Rollup is named "Security and Quality Rollup"
Currently our 'Not Tested' KBs are taken from https://portal.msrc.microsoft.com/en-us/security-guidance, and should be security patches. (Previous 'Not Tested' were taken from security Bulletins.)
These pertain to MS products:
- That are not required by Rockwell Software,
- That don't apply to our testing scope, or
- Apply to MS Operating Systems that are not used in any test beds.
4. I don't see new MS Security Updates for Windows® Server 2003 R2 SP2, why?
The Microsoft Life Cycle for Windows Server 2003 R2 SP2 ended on July 14, 2015.
5. What happened to CPR 4, CPR6, CPR7, CPR9, SR2, CPR9 S3, CPR9 SR6, etc. Testing?
To be consistent with Rockwell Automation Product Support Policies, the Microsoft Patch Qualification Team targets the current software release, plus two prior releases. This is balanced against the need to test as many client and server Microsoft operating system combinations, and appropriate product versions.
| Product Version | Link to Results | Date of Final Test Result |
|---|---|---|
| CPR9 SR10 | download archives | October 2019 |
| CPR9 SR9 | download archives | September 2018 |
| CPR9 SR6 | download archives | August 2017 |
| CPR9 SR4 | download archives | January 2020 |
| CPR9 SR3 | not available | June 2013 |
| CPR9 SR2 | not available | July 2015 |
| CPR9 (No SR) | not available | February 2010 |
| CPR7 | not available | August 2011 |
| CPR6 | not available | July 2010 |
| CPR4 | not available | February 2007 |
| Rockwell Software product versions previously qualified in MS Patch Qualification | |||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| Cordinated Product Release | CPR4 | CPR6 | CPR7 | CPR9 | SR1 | SR2 | SR3 | SR4 | SR6 | SR9 | SR10 |
| FactoryTalk Activation | - | - | 2.00.01 | 3.01 | 3.01 | 3.02 | 3.30 | 3.40, 3.50 | 3.60, 3.51 | 4.00 | 4.02 |
| FactoryTalk Alarms & Events | - | - | - | - | - | - | - | 2.40 | 2.60 | 2.90 | 3.00 |
| FactoryTalk AssetCentre | - | - | - | - | - | 3.00 | - | 4.10 | 5.00 | 7.10 | 8.00 |
| FactoryTalk Diagnostics | - | - | - | - | - | - | - | 2.50, 2.40 | - | - | 3.00 |
| FactoryTalk Gateway (RSOPC) | - | - | 2.00 | 3.01 | 3.01 | 3.02 | 3.03 | 3.40 | 3.60 | 3.90 | - |
| FactoryTalk Linx Gateway | - | - | - | - | - | - | - | - | - | - | 6.00 |
| FactoryTalk Service Platform | - | - | - | 2.10.01 | 2.10.01 | 2.10 | 2.30.01 | 2.50, 2.40 | 2.60, 2.51 | 2.90 | 3.00 |
| FactoryTalk Transaction Manager (RSSql) | - | 7.50 | 8.00 | 9.00 | 9.00 | 9.10 | - | - | - | - | - |
| FactoryTalk View ME | 3.10 | 3.20 | 4.00 | 5.00 | 5.00 | 5.10 | 6.00 | 6.10 | 7.00 | 9.00 | 10.00 |
| FactoryTalk View SE | 3.10 | 3.20 | 4.00 | 5.00 | 5.00 | 5.10 | 6.00 | 6.10 | 7.00 | 9.00 | 10.00 |
| FactoryTalk ViewPoint | - | - | - | - | - | 1.10 | 2.00 | 2.10 | 2.60 | 9.00 | 10.00 |
| RSBizWare | - | - | - | - | - | - | - | - | 10.50 | - | - |
| (RSBizWare) FactoryTalk Batch | 6.02 | 7.00 | 8.00 | 9.00 | 9.00 | 10.00 | - | 11.01 | - | - | - |
| (RSBizWare) Batch Campaign | 6.02 | 7.00 | 8.00 | 9.00 | 9.00 | 10.00 | - | - | - | - | - |
| (RSBizWare) BatchHistorian | 7.00 | 7.50 | 8.00 | 9.00 | 9.00 | 10.00 | - | - | - | - | - |
| (RSBizWare) eProcedure | 6.02 | 7.00 | 8.00 | 9.00 | 9.00 | 10.00 | - | - | - | - | - |
| (RSBizWare) Historian | 7.00 | 7.50 | 8.00 | 9.00 | 9.00 | 9.10 | - | - | - | - | - |
| (RSBizWare) MaterialTrack | 6.02 | 7.00 | 8.00 | - | 9.00 | 10.00 | - | 11.01 | - | - | - |
| (RSBizWare) PlantMetrics | 7.00 | 7.50 | 8.00 | - | 9.00 | 10.00 | - | - | 3.51 | - | - |
| RSLinx Classic | 2.42 | 2.43 | 2.50 | 2.52 | 2.54 | 2.55, 2.56 | 2.56 | 2.58, 2.59 | 5.51 | 3.90 | 4.00 |
| RSLinx Enterprise | 2.00 | 3.00 | 4.00 | 5.00 | 5.17 | 5.20, 5.21 | 5.30 | 5.40, 5.50 | 8.00 | 5.90 | 6.00 |
| RSLogix 5 | 6.10 | 6.30 | 7.00 | 7.30 | 7.30.10 | 7.40 | - | 8.00 | 9.00 | - | - |
| RSLogix 500 | 6.10 | 6.30 | 7.00 | 7.30 | 7.30.10 | 8.20 | - | 9.00 | 21.00 | - | 11.00 |
| RSLogix 5000 | 12.02 | 13.02 | 15.01 | 16.03 | 17.00 | 18.00 | 19.01 | 20.00 | - | - | 20.04 |
| RSMessenger | 2.00 | 2.11 | 2.12 | 2.14 | 2.15 | - | - | 10.10 | - | - | |
| RSView32 | 6.50 | 7.10 | 7.20 | 7.40 | 7.50 | 7.50 | - | 7.60 | - | - | - |
| RSView32 ADS | 6.50 | 7.10 | 7.20 | 7.40 | 7.50 | 7.50 | - | 7.60 | - | - | - |
| RSView32 WebServer | 1.20 | 7.10 | 7.20 | 7.40 | 7.50 | 7.50 | - | 7.60 | 21.00 | - | - |
| SoftLogix5800 | - | - | - | - | - | 18.01 | - | 20.01 | - | - | - |
| RSView32 TrendX / TrendX | 3.20 | 3.41 | 3.42 | 3.xx | 3.45 | - | - | 3.46 | - | - | - |
| Refer to the FAQ #1 for the currently tested software | |||||||||||
6. When will you publish your results?
Microsoft updates are applied on the 2nd Tuesday of each month with the goal of publishing results within 10 business days.
Refer to Microsoft's "Windows 10 update servicing cadence": https://techcommunity.microsoft.com/t5/windows-it-pro-blog/windows-10-update-servicing-cadence/ba-p/222376
7. How do I get monthly e-mail notifications when new Patch Qualification results are available?
Email notifications are not available at this time. Please visit our site according to our update schedule.
8. Where do I find the Rockwell Automation Knowledgebase and how do I login?
The link for the Rockwell Automation Knowledgebase is https://rockwellautomation.custhelp.com/app/home.
All users, including Rockwell Automation employees, distributors and customers will need to create an account, even if you have used another Rockwell Automation database.
Registration is Free, however access to certain content may require a TechConnect Support agreement.
9. What does a recommendation of 'Fully Qualified', 'Partially Qualified', 'Not Qualified', etc. Mean?
The Rockwell Automation 'Recommendation' documents the results of the MS Patch testing as one of the following:
| Fully Qualified | The MS Patch has been tested and no issues were found. |
|---|---|
| Partially Qualified | One or more issues relating to the use of this patch have been discovered, and may be suitable to install. Navigating to the Qualification Details page may provide more information. |
| Not Qualified | The MS Patch is not suitable for installation. Testing encountered one or more issues. Navigating to the Qualification Details page may provide more information. |
| Not Tested | These MS Security updates pertain to a software product that is not installed on our MS Patch Qualification test bed and cannot be installed for testing purposes. Typically, these products are not required by Rockwell Automation Software Products & do not apply to our testing scope. If you have software products that require updates that are not Fully Qualified, we recommend you verify them on a non-production system, or when the facility is non-active, to ensure that there are no unexpected results or side effects. |
| Testing | The MS Patch testing is underway. Test results are usually availabe within 10 business days of release. |
10. What versions of Internet Explorer do you test?
Browsers are configured to update automatically
- IE11 is installed on SR7.
- Edge is installed on SR11 and SR12.
11. Do you test or qualify the FactoryTalk Gateway Product?
Yes, the FactoryTalk Gateway and FactoryTalk Linx Gateway products (formerly known as RSOPC Gateway) are tested and considered to be part of the RSLinx Enterprise family. So the test results will show as RSLinx Enterprise, but do cover the FactoryTalk Gateway product.
12. Do you test the Rockwell Software Patch Roll-ups?
Yes, beginning December 2009 we started installing applicable Patch Roll-ups on CPR9 SR1 and continue this process today.
The Master list of all available Patch TOCs is ID QA57432.
Alternately, Monthly Patch Roll-ups can be obtained for certain products, within the Rockwell Automation Knowledgebase.
Tip: Search the KnowledgeBase for "Patch TOC" and review each products Table of Contents to see what's new!
13. What Adobe® Reader software does Patch Qualification test with?
Starting in February 2009 we have tested the following combinations with no issues found.
- Adobe Reader v20.013.x is installed on the SR12 test bed
- Adobe Reader v19.021.x is installed on the SR11 test bed
- Adobe Reader v11.0.x is installed on the SR7 / SR7.1 test bed
Archived Test beds:
- Adobe Reader v18.011.x was installed on the CPR9 SR10 test bed
- Adobe Reader v17.012.x was installed on the CPR9 SR9 test bed
- Adobe Reader v11.0.x was installed on the CPR9 SR5 / SR5.1 / SR6 / SR9 test beds
- Adobe Reader v10.0.x was installed on the CPR9 SR4 test bed
- Adobe Reader v9.4.x was installed on the CPR9 SR3 test bed
- Adobe Reader v9.1.x was installed on CPR6, CPR7 and CPR9 SR1 / SR2 test beds
Adobe Reader is only installed and passively tested on a subset of test bed systems.
14. What Antivirus software does Patch Qualification test with?
Rockwell Automation Knowledgebase article ID PN24 contains details about Rockwell Software products and Antivirus Software.
15. Do you test the Enhanced Mitigation Experience Toolkit (EMET)?
No, EMET reached end of life on July 31, 2018.
EMET 4.0 was implemented on the CPR9 SR5.1/SR6 test bed which has been retired. Protection was configured using the recommendation file available in RA Knowledgebase article ID QA17326.
16. Where can I find the lasted information on the Microsoft Longevity Lifecycle?
To view the Microsoft Product Support Lifecycle information page, click -> HERE
Important End-Of-Lifecycle dates:
| Windows 7SP1 x64/86 | Jan 14, 2020 |
| Windows Server 2008 R2 | Jan 14, 2020 |
| Windows 8.1 x64 | Jan 10, 2023 |
| Windows Server 2012 R2 | Oct 10, 2023 |
17. What does 'CPR' and 'SR' stand for?
CPR stands for Coordinated Product Release
The strategy behind a coordinated product release is to ensure that the software works together as a reliable, stable and robust system.
Applications that are required to operate as a system will continue to share common platform services and will be designed, developed and tested in a tightly controlled and coordinated process.
SR stands for Service Release
The Service Release is listed because Rockwell Automation will no longer limit releases to once a year for FactoryTalk and Rockwell Software-branded software products.
This refinement of release types increases flexibility and helps improve time-to-market capability while still ensuring compatibility of the products as a system.