如何最大化 TechConnect 支援服務

The BPID or authorization number identifies you as a client with privileges. This number gives you access to all the content on the platform, so it is important that your account is configured with the BPID corresponding to your company. Learn how to add that number to an existing account and start enjoying all the benefits of Technical Support.

As a TechConnect® customer, we have made a variety of electronic communication channels available to you. To take advantage of these benefits, you need to create an account in KnowledgeBase and configure it with your authorization number or BPID. Let us show you how to do it.

聊天是我們提供的一種電子管道，用於聯絡技術支援團隊並為您的問題獲得解決方案。在此影片中，我們將解釋如何開始與我們工程師的聊天。請記住，請務必在觀看此影片之前觀看影片 1 和 2。

SAQ（提交問題）是一通訊管道，可讓您透過友好且易於使用的平台聯絡技術支援團隊，透過電子郵件獲得技術問題的答案與回授。觀看此影片，瞭解如何使用此管道。請記住，請務必在觀看此影片之前觀看影片 1 和 2。