Avoid the Dangers of Unauthorized Sources and Counterfeit Products

Your production safety, security, reliability, and regulatory compliance all depend on the technologies that power your operations every day. Purchasing Rockwell Automation and Allen‑Bradley products from unauthorized sources can expose you and your customers to serious risks. Unauthorized sellers often sell surplus, aged, used, modified, repaired and counterfeit goods advertised as "new". Protect yourself and your customers by securing your supply chain to avoid these risks.

We proudly stand behind our products when purchased from authorized sources.

Important Definitions

Unauthorized Sources:

• Entities that sell Rockwell Automation/Allen‑Bradley trademarked goods without authorization, commonly referred to as “gray market” or “unauthorized” resellers.

Counterfeit:

• Rockwell Automation/Allen‑Bradley trademarked goods that contain any non-factory original elements that are marketed as “new”.

Avoid Unauthorized Sources

Rockwell Automation maintains a vetted PartnerNetwork™ that sources our products either directly from us or via our Authorized Distributor network. Always verify the source before you buy, by using our Partner Locator.

Unauthorized Source Red Flags:

• Avoid companies that offer Rockwell Automation products within online marketplaces such as eBay, Amazon, Alibaba, etc. Rockwell Automation and our PartnerNetwork do not sell on any of these marketplaces.
• Avoid companies that offer to sell Rockwell Automation products from outside of your region.
• Avoid companies that send unsolicited communications offering to sell Rockwell Automation products.
• Avoid companies that advertise aggressive, unmarketable prices online.